Incorporated in 2005, NSB BPO Solutions Limited is a Business Process Outsourcing (BPO) company.The company specializes in support services, including customer care, telesales, tele-collections, document digitization, application processing, KYC form processing, warehousing, archival, and payroll management.The company serves sectors such as telecommunications, banking, financial services, insurance, e-retail, food delivery, hospitality, government, healthcare, and education.In addition to BPO services, NSB BPO engages in trading fast-moving consumer goods (FMCG) and staples like dal, sugar, rice, dry fruits, fruits, and vegetables, leveraging its extensive network for procurement and B2B sales.Services:Voice Business Call Centre: The company offers cost-effective voice-based call center services, including inbound and outbound processes. It handles customer queries, grievances, marketing calls, payment reminders, and feedback collection through efficient systems and experienced staff.Back Office Outsourcing: The company offers back-office outsourcing services, including document management, customer onboarding, warehousing, archival, digital support, and social media management, providing cost-effective solutions for businesses of all sizes.Payroll Management: The company offers end-to-end payroll management, including recruitment, onboarding, attendance, leave management, compliance, reporting, and staff support, while also providing training, insurance, and addressing attrition concerns.Trading of Goods (FMCG goods): The company trades in FMCG and staple products, sourcing goods based on customer orders. It uses in-house software for efficient procurement and delivery, leveraging tele-sales for order booking and timely supply.As on August 31, 2025, the company has total 2439 full-time employees.Competitive Strengths:Quality ServiceExperienced promoter and senior management teamClient Satisfaction and RelationshipDiversified customer base and revenue sources
| Category | Shares Offered* | Total Amt* (₹ Cr.) |
|---|---|---|
|
Anchor
|
265,000 | ₹3.900 |
|
QIB (Ex Anchor)
|
53,000 | ₹0.780 |
|
NII
|
2,482,000 | ₹36.490 |
|
Retail
|
2,500,000 | ₹36.750 |
| Total ** | 5,300,000 | ₹77.910 |
| Application | Lots | Shares | Amount |
|---|---|---|---|
| Retail (Min — 2 Lots) | 2 | 2,000 | ₹294,000 |
| Retail (Max — 13 Lots) | 13 | 13,000 | ₹1,911,000 |
| S-HNI (Min — 14 Lots) | 14 | 14,000 | ₹2,058,000 |
| S-HNI (Max — 66 Lots) | 66 | 66,000 | ₹9,702,000 |
| B-HNI (Min — 67 Lots) | 67 | 67,000 | ₹9,849,000 |
| Category | QIB | NII | Retail | Total | ||||
|---|---|---|---|---|---|---|---|---|
| Ex. Anchor | Anchor Investor | Total QIB | Below ₹10L | Above ₹10L | Total NII | |||
| Allocation (No. of shares) | — | — | — | — | — | 2,482,000 | 2,500,000 | 4,982,000 |
| Allotment price (Rs.) | 147 | 147 | 147 | 147 | 147 | 147 | 147 | 147 |
| No. of applications | — | — | — | — | — | — | — | — |
| No. of shares applied | — | — | — | — | — | — | — | — |
| Amount collected (Rs.cr.) | 0.78 | 3.90 | 4.68 | — | — | 36.49 | 36.75 | 77.92 |
| No. of times subscribed | — | — | — | — | — | — | — | — |
| No. of shares allotted | — | — | — | — | — | 2,482,000 | 2,500,000 | 4,982,000 |
| Amount (Rs.cr.) | 0.78 | 3.90 | 4.68 | — | — | 36.49 | 36.75 | 73.24 |
| No. of allottees | — | — | — | — | — | — | — | — |
| Category | Shares Offered | Amt (₹ Cr) | Size (%) |
|---|---|---|---|
| Anchor / Market Maker | 265,000 | ₹3.90 |
5.00%
|
| QIB (Ex Anchor) | 53,000 | ₹0.78 |
1.00%
|
| NII / HNI | 2,482,000 | ₹36.49 |
46.83%
|
| Retail (RII) | 2,500,000 | ₹36.75 |
47.17%
|
| Total | 5,300,000 | ₹77.91 |
100.00%
|
| Particulars | 31 Mar 2025 | 31 Mar 2024 | 31 Mar 2023 |
|---|---|---|---|
| Revenue from Operations | 138.54 | 128.27 | 285.15 |
| EBITDA | 18.87 | 12.98 | 8.14 |
| Profit After Tax (PAT) | 8.54 | 4.78 | 2.21 |
| Net Worth | 135.06 | 103.95 | 78.58 |
| Total Assets | 175.12 | 147.85 | 210.70 |
| Reserves & Surplus | 124.85 | 93.99 | 102.20 |
| Total Borrowings | Not Available | Not Available | Not Available |
| EBITDA Margin (%) | 13.62% | — | — |
| PAT Margin (%) | 7.98% | — | — |
NSB BPO Solutions Ltd proposes to utilize the net proceeds raised through this IPO for the following objects as stated in the Draft Red Herring Prospectus (DRHP) filed with SEBI: